How do I change my PIN on my debit or ATM card?
If you know your current PIN and would like to change it, you may do so at the ATM located at the bank. If you do not know your current PIN, please visit the bank where a teller will be happy to assist you with resetting your PIN.
What should I do if I plan to travel and use my debit card?
If you plan to travel out of state or internationally, please contact the bank at 785-440-4400 in advance. Providing your travel locations and dates allows us to place a travel notice on your debit card, which helps prevent transaction interruptions due to fraud monitoring.
Is my Community Bank debit card a "chip card"? What does that mean? How do I use it?
Yes, your Community Bank debit card is equipped with an EMV chip. Chip technology provides enhanced security for in-person transactions. To use your card, insert it into the payment terminal and follow the on-screen instructions until the transaction is complete.
Is my Community Bank debit card contactless? What does that mean? How do I use it?
If your Community Bank debit card has a wifi symbol to the right of the chip, it includes contactless payment capability. Contactless allows you to complete transactions by tapping your card on a contactless-enabled terminal until you hear a beep or see confirmation on the screen.
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