How do I report a lost or stolen Debit/ATM card
During business hours, please contact the bank immediately at 785-440-4400. A bank representative will deactivate the card to prevent unauthorized use and assist you with ordering a replacement.
After hours, please call 800-500-1044 to report your card lost or stolen.
How do I report fraud or dispute an unauthorized charge?
Please call 785-440-4400 to report any unauthorized or fraudulent transactions. Our team will take appropriate action to prevent further unauthorized activity and to dispute reported activity.
How do I place a stop payment on a check or ACH?
Stop payments on checks may be placed through the mobile app, online banking, or by contacting the bank. Stop payments on ACH transactions must be requested by contacting the bank directly.
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